A civilian staff position is assigned to this function which allows follow-up contact to be made with victims of domestic violence and other crimes. Immediate support can also be provided to victims of violent crime during the course of an initial investigation. Short-term crisis intervention and counseling is available to assist victims through the initial phase of their ordeal and provide support and transition to the court process. Contact is also made with people who have requested police services in a variety of non-criminal complaint categories to determine if a problem has been resolved or if additional police intervention is required.